Where on the machine do your breaks actually happen?

A sheet break stops the machine, wastes the reel in progress and costs an hour to thread back up.

Breaks are counted. Where on the machine, on whose shift, at what grade and speed is usually not, so a recurring cause is treated as bad luck.

Each break is logged against section, grade, speed and shift on the same screen the operator already uses.

Rejected paper is repulped. That is normal and it is also a cost, energy, chemicals and capacity spent twice on the same fibre.

The broke percentage is known monthly. Which grade, which run, which section generated it is not, so the number never moves.

Production and broke are recorded per run and per grade, so one grade stops hiding behind an average.

Jumbo reels come off the machine and wait for the rewinder, then for cutting, then for despatch.

Each wait is somebody else's queue. Together they are most of the time between making paper and shipping it, and nobody owns the total.

When a reel is complete, the next stage sees it. The queue is ordered by age rather than by who asks.