Clicarity Legal Services
⚖️ Industry · Legal & Professional Services

If an associate is on leave tomorrow, who is watching their dates?

Which dates are being met only just in time. How much time is lost between doing the work and recording it. How long it takes to answer a client status call.

One firm found ninety-six deadlines a quarter being met at the last moment, and four missed entirely. Every date sat in an individual diary.
Legal and professional services firms, matter visibility live
As featured in PrintWeek India, April 2026 ↗

Three firms. Each associate knew their own matters and nobody knew the firm.

01 The date nobody was watching

A matter has dates, filings, hearings, limitation periods, compliance deadlines. Missing one is not an inconvenience.

Each associate keeps their own diary. Nobody holds the firm-wide view, so a date sitting with someone on leave is a date nobody is watching.

Deadline handling, one quarter
Met comfortably184 dates
Met at the last moment96 dates
Extension sought31 dates
Missed4 dates

Every date is an item with an owner and a reminder, visible to a partner as well as an associate.

96 last-minute → 28per quarter
Show me howFifteen minutes. We look at one matter.
02 Work done, work billed

Time is recorded when somebody remembers, usually at the end of the week, sometimes at the end of the month.

Reconstructed time is always less than actual time. The gap is invisible because there is nothing to compare it against.

Recorded time against elapsed time, one month
Recorded same day96% captured
Recorded within a week78% captured
Recorded at month end54% captured

Time attaches to the matter as the work moves, from the same screen the associate already uses.

54% → 88%captured on delayed entries
Find out howFifteen minutes. Bring one matter.
03 The client who asked for a status

A client calls asking where their matter stands. The partner does not know without asking the associate.

The associate is in court. The answer takes a day, and the client draws their own conclusion about how closely their matter is being watched.

Time to answer a client status question
Partner asks associate1 day
From matter notes2 hrs
From the matter recordImmediately

Every stage of the matter is recorded as it happens, so status is a screen rather than an enquiry.

A day → immediatelyper client question
Show me howFifteen minutes. Bring one matter.

Every date is written somewhere. Written in one diary is not the same as being watched.

Every matter. Every deadline. Every action tracked.

This is how a print job moves through your business. Clicarity gives you live visibility at every phase, and flags delays before they become client calls.

01
Matter Opening
3 stages
Client Enquiry / Brief
Client brief or enquiry received, matter type, facts, urgency.
✓ Clicarity: Matter ID created, assigned to fee earner, deadlines logged
Conflict Check
Conflict of interest check completed before matter accepted.
✓ Clicarity: Conflict check is a mandatory stage, matter cannot proceed without clearance
Engagement Letter / Retainer
Engagement letter signed and retainer received.
⚠ ⚠ Common delay: engagement letter not signed, work done without formal instruction
02
Research & Drafting
4 stages
Legal Research
Relevant case law, statutes, and precedents researched.
⚠ ⚠ Common delay: research not time-bounded, associate spends excess time, deadline pressure builds
Document / Pleading Drafting
Contract, pleading, opinion, or document drafted by associate.
✓ Clicarity: Drafting stage tracked, due date visible, overdue flagged automatically
Internal Review
Draft reviewed by senior or partner before client presentation.
⚠ ⚠ Common delay: partner review delayed, draft sits in inbox for days
Revision & Finalisation
Draft revised per review comments and finalised.
✓ Clicarity: Revision round tracked, version and date logged
03
Client & Court Interaction
4 stages
Client Review & Approval
Document or advice shared with client for review and approval.
⚠ ⚠ Common delay: client takes days to respond, filing deadline at risk
Court Filing / Submission
Pleading, application, or document filed with court or authority.
✓ Clicarity: Filing date logged, acknowledgement receipt confirmed as sub-stage
Hearing / Meeting
Court hearing, arbitration session, or client meeting attended.
✓ Clicarity: Hearing outcome logged, next action and date set immediately
Opposing Party / Authority Response
Response received from opposing party, court, or regulatory authority.
⚠ ⚠ Common delay: response deadline tracked, follow-up missed
04
Negotiation & Resolution
3 stages
Negotiation
Settlement or negotiation conducted, positions tracked.
Settlement / Award
Settlement agreement executed or award received.
✓ Clicarity: Settlement terms and date logged, compliance obligations tracked
Execution / Compliance
Settlement terms, court order, or award implemented and confirmed.
✓ Clicarity: Compliance deadline tracked, overdue flags if execution not confirmed
05
Matter Closure
3 stages
Final Invoice
Final bill rendered to client with matter summary.
⚠ ⚠ Common delay: invoicing delayed after matter closure, revenue recognition late
File Closure & Archiving
Matter file closed, documents archived per retention policy.
Client Satisfaction & Referral
Client feedback noted. Referral opportunity identified.
✓ Clicarity: Full matter history, from brief to closure, preserved
""A statute of limitations deadline was missed because the matter was sitting with the associate for review and nobody tracked the clock. One screen showing all open matters with their next action date and deadline, that is all we needed.""
MA
Managing Partner
Law Firm. Mumbai
As featured in PrintWeek India, April 2026. Vol 18, Issue 12 ↗ Also in Print Bulletin, May 2026. Pages 20–21 ↗

What improves in legal and professional services using Clicarity

Zero
Missed filing deadlines
↓ 55%
Matter update call volume
↑ 40%
Matter closure rate improvement
5 days
To go live, full setup included

Questions from legal services businesses

How does Clicarity work for a printing business specifically?
Clicarity is configured around your specific print workflow, pre-press, printing, finishing, dispatch, in your terminology. Every job gets a unique ID and moves through your defined stages. You see live status, timestamps, and alerts when a job sits too long at every stage. The Clicarity team builds everything for you. You go live in 5 days.
Does it work for both offset and digital printing?
Yes. Clicarity works for any print process, offset, digital, wide format, screen printing, or a combination. The stages are configured around your actual workflow. If offset jobs go through plate making and digital jobs skip that stage, both can be tracked correctly under the same system.
Can it track material wastage at each stage?
Yes, with the Multi Licence. At every stage, your team logs quantity in and quantity out. Clicarity calculates the loss automatically. You see wastage by stage, by job, live, not at month-end when nothing can be done about it.
Will my press operators actually use it?
Yes. The update screen has two fields. Job ID and status. Under a minute. No training needed. GP Offset's entire team was using it from day one, including floor workers who had never used a software system before.

See every matter. Every deadline. Before it is too late.

Book a free demo. We'll map your legal workflow live on the call.

No commitment Live in 5 days Annual licence Full setup included